Hello
We have an issue with Sage Payroll V30. we are unable to download the new NI legislation updates. This is the error we get. Wet have removed antivirus and turned off the firewall and we have also re installed Sage Payroll to no avail.
Hello
We have an issue with Sage Payroll V30. we are unable to download the new NI legislation updates. This is the error we get. Wet have removed antivirus and turned off the firewall and we have also re installed Sage Payroll to no avail.
Hi Steven,
Thanks for using Community Hub.
This can be caused by your anti virus or firewall preventing access to Sage online, the following article outlines some urls that we recommended adding to your trusted list: Proxy Servers and Sage software >
Regards,
Andy
Sage UKI
Thank you for the reply. I uninstalled the Antivirus and switched off Windows Firewall. Still no joy
Thanks Steven, at this stage I would recommend referring to your local IT Support so they can look at the network traffic while Sage 50 Payroll is in use to see what is being blocked.
Regards,
Andy
Sage UKI
*Community Hub is the new name for Sage City