Since the latest Sage update, I am no longer able to move from 'upload online payslips' to 'update records' in the normal payroll process.
The only way of continuing to finalise and complete is to 'End Task' in the Task Manager and start the whole payroll process again to get back to the 'update records' function at which point I can then update.
The problem has come about since having to log into Sage differently once at the online payslips part (it never used to do this when I logged in the old way, it worked perfectly).
Please can you advise what the problem is.
Many thanks.