P60 error

SUGGESTED

I followed the instructions and uploaded the P60s and then I printed them.  Now that I have them printed I see a mistake on one of them for their previous employment pay - what can I now do to correct this?

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    SUGGESTED

    Hi Helena,

    Thanks for using Community Hub Slight smile

    P60s, along with other reports, use the values in place at the time the last period of 23/24 was processed.

    There's a few steps to correct this and it requires some reprocessing. I'll list the steps below with some links to relevant guides.

    1. Take a backup of your data before you start.
    2. Rollback any 24/25 payments you've processed for this employee (if any).
      For help to rollback, visit the correct a previous payroll run guide.
    3. Then rollback their final payment of the 23/24 tax year.
    4. Open the employee's record and click the Employment tab.
    5. Click the YTD values button.
    6. Correct their values under the Previous (P45) Employment column.
    7. Set the process date to their final payment of 23/24 and reprocess their payments from that period, then submit an FPS adjustment.
      Changes to their YTD values may mean their PAYE for this period is different to when you originally processed it. If this occurs, pay them the difference if underpaid, or agree on any recovery of any overpayment and issue a new payslip.
    8. You can now upload another P60 and let the employee know it's updated - this will replace the existing one with the corrected values. 
    9. Reprocess any payments for the 24/25 tax year (if any were already done).

    If this has answered your question, please click Verify Answer.

    Regards,

    John Howells
    Sage UKI