Hi Ben,

Thanks for using Sage City.

In this situation, after you've followed the article, I'd recommend contacting Sage Technical Support so they can look at this further for you. You can access online chat and the telephone number here >

Regards,

Andy

Sage UKI

Ben, did you sort in the end? Having a similar experience currently.

Gone through all steps and then contracted Technical support who remote accessed and couldn't see anything amiss so suggested that it cold be environmental - a conflict somewhere on my laptop and that they could do no more. I've tried to access whilst having firewall and core shields of virus software off but no difference. No error message whilst importing pension updates but then not confident that it is also doing this?

Any help gratefully recieved.

Using NEST if it is relevant.

Regards

Simon

The error message I'm getting is

"There was an error sending your data to the service"

"Internal Server Error"