x Want to participate? Join the group to interact
New

Upload to the Sage portal for clients an e-banking txt file

Hi

We often have to send clients an e-banking file produced from sage.  The client then imports the file into the bank to process the employees payments.

The file we send the clients is a 'txt' file.  Unfortunately a 'txt' file is not able to be uploaded to the clients Documents on the sage portal.

Is there any plans to include a 'txt' file as an approved document for uploading on to the sage portal?

Regards,

john

John Macarthur

  • Hi John,  
    thankyou for your idea.   
    We are unable at this time to upload >TXT files as they are not able to pass our security checks for the file upload .   TXT files are a little non descript for identifying the contents and can easily be used for incorrect purposes such as viruses, so at the definition stage when building the docs service we had to go with PDF and MS Office file types that were explicit and easy to virus check. 

    We do review this periodically and as we look to enhance the services so will review but in the short term it in unlikely, We will however work with the banks to see if a more robust file format maybe appropriate instead.
    regards
    Steve Watmore (Product Manager)

*Community Hub is the new name for Sage City