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Jackie Marsh

Clear aged creditors

Posted By

I have raised a credit note (PC) on a supplier account. = a debit in 0065 creditors control / (credit in 3090 insurance) - was for reduction to insurance premium

I have received receipt payment (BR) = debit in bank account. I input as a bank receipt under creditors account.

I have not yet reconciled the bank account but Sage balance agrees with the bank statement.

BUT the aged creditors account remains uncleared. Both the entries are Debits. How can I now clear the aged creditors?

Thank you.

Parents
  • 0

    Hi Jackie,

    Thanks for using Sage City.

    I think this might be linked to how you entered this refund - it should have been entered as a supplier refund in sage - you can find instructions on doing that here.

    If this has been instead entered as an other receipt, you would need to delete this and re-post the transaction.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

Reply
  • 0

    Hi Jackie,

    Thanks for using Sage City.

    I think this might be linked to how you entered this refund - it should have been entered as a supplier refund in sage - you can find instructions on doing that here.

    If this has been instead entered as an other receipt, you would need to delete this and re-post the transaction.

    If this has answered your question please click More > Verify Answer.

    Tom

    Sage UKI

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