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Lisa Aston

Prepayments/deposit

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Hi can someone help me wrap my head around taking deposits/prepayments from customers 

we used to produce a deposit invoice for customers but now we are moving to Sage online accounting how would we go about this?

I know you can have a prepayment code from transactions coming in but customers normally want an invoice to show that they have paid this deposit has anyone else run into this issue?

i was hoping that the cloud accounting would have a deposit feature but it does not seem the case 

is there specific way to go about doing this in sage?

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    Hi Lisa,

    Thanks for using Community Hub.

    Taking deposits depends on what you need for the customer. 

    If your customer wants an invoice you can send them a quote or estimate showing what it is for. When they send payment, you would create a customer receipt but don't link it to an invoice and it will ask you if you want to create a Payment on Account. Say yes and this payment on account acts as your deposit that you can match to the eventual invoice later, which when you send the final invoice to the customer will show the deposit they paid and what the balance is. 

    If this helps, please select Verify Answer.

    Regards,
    Steven Kay
    Sage UKI

*Community Hub is the new name for Sage City