Hi Andy,

Thanks for using Community Hub.

Just to look at this a bit further, what happens when you try to download or use the app, are there any error messages? 

The following guide is useful when starting out with the app: Using the mobile app >

Regards,

Andy
Sage UK

i enter email and password, it sends a code to my phone, i enter code, all looks good and after 1 second it says must be the person who signed up and a couple of others, i try every few days but its always the same

Hi Andy,

Thanks for using Community Hub.

Do you have any issues logging into Sage accounting whilst using a desktop or laptop device?

The code that you are receiving is this for a first time setup of the account or is it in regards to 2 Factor Authentication?

Regards,
Stuart
Sage UKI