Hi Ashvin,

Thanks for using Community Hub.

Has your bank converted it into GBP or have they sent GBP? You'll be able to tell on the transaction on your bank account. It will have a conversion rate and EURO amount.

Regards,
Steven Kay
Sage UKI

Hi Steven

Yes the bank has converted to GBP and i have the conversion rate. 

regards 

Ashvin

Hi Ashvin,

You need to create these transactions manually. 

Go to Banking > New > Sale/Receipt > Select the Customer > Choose the bank account > Set the method > Choose the Date Received > Enter the amount Received as the EUR amount on the bank transactions > Enter the Exchange Rate that shows on the bank transactions > Enter any currency charges which should also be on the bank transaction if there are any > Select the relevant Invoice and then Save.

This will record the payment and account for any gains and losses as part of the conversion. 

This article shows you everything to do with Foreign Currency Invoicing, Payments and Refunds > 

If this helps, please select Verify Answer.

Regards,
Steven Kay
Sage UKI

Hi Ashvin,

You need to create these transactions manually. 

Go to Banking > New > Sale/Receipt > Select the Customer > Choose the bank account > Set the method > Choose the Date Received > Enter the amount Received as the EUR amount on the bank transactions > Enter the Exchange Rate that shows on the bank transactions > Enter any currency charges which should also be on the bank transaction if there are any > Select the relevant Invoice and then Save.

This will record the payment and account for any gains and losses as part of the conversion. 

This article shows you everything to do with Foreign Currency Invoicing, Payments and Refunds > 

If this helps, please select Verify Answer.

Regards,
Steven Kay
Sage UKI

Hi Steven

Thank you, the above process worked well in allocating cash receipt to relevant customer invoice. However the bank transaction still remains outstanding. How do I clear that from bank download?

regards,

Ashvin

Hi Ashvin,

Go to your incoming bank transactions, select the check box to the left of the transaction, and then choose Delete Selected. 

This will remove the incoming transaction from the bank feed for you. 

Regards,

Steven Kay
Sage UKI

thank you Steven

best,

Ashvin

Hi Steven

Thank you for your assistance.

I have followed your instructions and deleted incoming bank transactions but that has created a difference between Bank Balance and Book balance. How do I equalize this?

best regards.

Ashvin

Hi Ashvin

Do you have any other transactions waiting to be processed on the incoming bank transactions screen?

If so you will need to process these. This will then hopefully allow the balances to match.

If this answers your query please select 'Verify Answer.'

Regards

Aziz
Sage UKI