I have just migrated to Sage Business Cloud Payroll and am trying to run the first payrun which is now overdue by a couple of days
We have one employee who is auto enrolled into a Pension scheme.
Business cloud is deducting an incorrect amount. The deduction should be 5% of the pensionable earnings, but sage is calculating 5% of the total earnings.
All other employee deductions seem to be correct.
I have checked through all the relevant help articles and other answers on Sage City.
Appreciate any help solving this issue.