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Jonathan Rogers

Pension Contributions

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I have started using Cloud Payroll having migrated all my info over from the Sage software based payroll. everything seems to work fine apart from the Pension contribution side which has been a challenge. We run a scheme through NEST and although my employees have been enrolled for quite some time, the amount of the contibution for employees and employer is incorrect and is higher than it should be according to NEST. Clearly I have not set it up correctly and I would appreciate some help to make sure that the NEST contribution amounts tally with what Cloud payroll is calculating.

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    Hi Jonathan,

    You can check the rates or contributions that your employees are paying when you run the pay run.

    Click here to view our help guide on this and let me know if you need any further help.

    Regards,
    Adam
    Sage UKI

  • 0 in reply to Adam Wood

    Thanks for this but the contribution rates are correct. I think what has happened is that as we did not start using Cloud payroll until Month 4 Payroll has calculated the pension contributions for the year based on 9 months whereas the previous 3 months were paid (and correctly calculated), using the old software based Payroll.

     I cannot seem to find a way to correct the actual amounts due each month which is different from the % contribution which is correct.

     Can you help as currently both he employer and employee are paying more each month than the basic amount of contribution percentage.

     Many thanks.

Reply
  • 0 in reply to Adam Wood

    Thanks for this but the contribution rates are correct. I think what has happened is that as we did not start using Cloud payroll until Month 4 Payroll has calculated the pension contributions for the year based on 9 months whereas the previous 3 months were paid (and correctly calculated), using the old software based Payroll.

     I cannot seem to find a way to correct the actual amounts due each month which is different from the % contribution which is correct.

     Can you help as currently both he employer and employee are paying more each month than the basic amount of contribution percentage.

     Many thanks.

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