Hi Chris,

Thank you for using Community Hub.

You aren't doing anything wrong. I'm not able to change between the payslip templates as expected in my own payroll either.

I found if I changed the template to Plain paper and Saved, then selected Simple and saved, I got the standard template. 

Obviously something has gone askew in the template routines. 

I am in the process of reporting this to our development team right now.

Once I hear back from them I will update you in this chat.

Apologies for the inconvenience this is causing you.

Kind regards,

Nigel

Sage UKI

Hi Chris,

Thank you for using Community Hub.

You aren't doing anything wrong. I'm not able to change between the payslip templates as expected in my own payroll either.

I found if I changed the template to Plain paper and Saved, then selected Simple and saved, I got the standard template. 

Obviously something has gone askew in the template routines. 

I am in the process of reporting this to our development team right now.

Once I hear back from them I will update you in this chat.

Apologies for the inconvenience this is causing you.

Kind regards,

Nigel

Sage UKI

Well that's certainly an odd workaround, but it worked. Thank you!

Hi Chris,

Thanks for letting me know the workaround is OK for you.

The development team have confirmed the previews of the payslips in Settings > Payslip Templates are showing the wrong way around for Simple and Standard.

This may have possibly crept in during a recent software update.

Thanks for bringing this to our attention.

Have a great Christmas.

Kind regards,

Nigel

Sage UKI