Hi,
We have recently migrated all of our clients from Sage 50 Payroll to Sage Cloud Payroll and I have had an issue with an employee's pension.
They had previously chosen to leave the pension scheme (Cessation, not opt out) and this was filled in on the employees details when we transferred from Sage 50 Payroll to Cloud. However when I ran the payroll, it was still trying to make them pay contributions on the Sage Cloud Payroll. The advisor said to opt them out from the 'enter payments' screen and chose a date that was incorrect as the opt out date couldn't be back dated. My concern is that when we come to run the 3 year cycle it will force him back because it thinks that the employee has recently opted out. What are your thoughts/suggestions on this?
Any help would be much appreciated.