I'm wondering if anyone has had this issue and what the solution was.
I email all of the payslips out in bulk from sage once a pay run is completed.
2 of my staff suddenly stopped getting the emails after having previously received them.
The issue didn't happen to both employees at the same time - and one of the employees has since left. However, another employee suddenly stopped getting payslips last October and hasn't gotten one since unless I download and email to them directly.
Does anyone know what's going on here and how to fix it?