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Capard

How do I delete an used payroll run set up in error

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I mistakenly set up a 4-weekly payroll run last year. When the new year started, I set up a monthly pay run but the old 4-weekly one keeps telling me I need to run, it, payments are overdue etc. How to i delete this payroll run? There is a link to an article on the support page that answers this question, but I'm getting a 404 error, page doesn't exist. 

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    Hi Capard, 

    Thanks for using Community Hub, 

    I'll provide the link to the article here to test: Unused pay day calendars

    As long as you have not ran any 4 weekly pay runs you will be able to delete it straight away, in order to do this you'll need to go to Settings > Pay Day Settings > hover over manage frequency > then choose remove frequency and once you've done this it will leave you with just your monthly pay run.

    If you have ran any 4 weekly pay runs, you will need to push this pay run to the last 4 weekly run of this tax year (23/24) the way you do this is similar to the above:

    Settings > Pay Day Settings > view pay day calendar > click on the last 4 weekly option and tick the box to make this the current pay run.

    From here you'll run that final pay run as a £0 pay run to get it to the first 4-weekly of the new 24/25 tax year then complete the process by going to Settings > Pay Day Settings > hover over manage frequency > then choose remove frequency

    If this has answered your question, please click Verify Answer

    Regards,

    David Bulman

    Sage UKI

*Community Hub is the new name for Sage City