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Gavin S

VAT Returns Missing

Posted By

I have a client who is a bit behind on filing VAT Returns.

I have viewed their HMRC account and it shows the oldest VAT return to be filed is for the quarter ended 30 June 2021.

I have authenticated Sage with HMRC. The last filed return by MTD showing on Sage is for the quarter ended 31 March 2021.

However when I go to produce the next return on Sage, it comes up with quarter ended 31 March 2022 as being the next return to be filed. Therefore quarters ended 30 June 21, 30 September 21 and 31 December 21 are all missing.

The client spoke with the VAT office and they have said it is a Sage problem.

Has anyone else had this and found a way to get the correct quarter to appear?

Parents
  • 0

    Hi Gavin,

    Thanks for using Sage City.

    I have reached out to our product specialists on this one for you and the advice they have given is the best solution is for you to troubleshoot with a technician, so they can determine a solution for you.

    You can Contact Us here.

    Regards,

    Fallon

    Sage UKI

  • 0 in reply to Fallon Scott

    Thanks Fallon,

    I spoke with Sage and it was a case that Sage only show the previous years worth of returns, not every return which is outstanding.

    They put through a manual adjustment so I could produce the missing VAT Returns under a manual system, which I then had to submit via separate bridging software away from Sage.

    All VAT Returns now submitted.

Reply
  • 0 in reply to Fallon Scott

    Thanks Fallon,

    I spoke with Sage and it was a case that Sage only show the previous years worth of returns, not every return which is outstanding.

    They put through a manual adjustment so I could produce the missing VAT Returns under a manual system, which I then had to submit via separate bridging software away from Sage.

    All VAT Returns now submitted.

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