Invalid ppsn and employment Id combination employment already exists for specified details

SUGGESTED

When trying to import the RPN, i get the following message

Invalid ppsn and employment Id combination employment already exists for specified details

Can anyone help me with this?

Sarah 

  • 0
    SUGGESTED

    Hi Sarah, 

    This message would indicate there is an employee in your payroll who has different information to what Revenue hold for them.

    A first step to rectify this issue would be to run a data validation as this will allow you to see if there are any errors with any employees. You can do this by clicking Reports > Validate Payroll Data.

    I hope this helps,

    Rachel.

    Sage UKI