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Sean Murray

MicropayBackupManager Failing

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I am trying to use MicropayBackupManager but keep getting the same error.
It has never happened before as backups always completed

I need to take a backup from our on premise Payroll and restore it to our new Cloud50 setup.

Any idea what I need to do to resolve it?

16/06/2021 11:28:52 Archiving MicropayBackupManager/
16/06/2021 11:28:52 Archiving MicropayBackupManager/Ionic.Zip.dll
16/06/2021 11:28:52 Archiving MicropayBackupManager/Micropay Backup (Friday 04 June 2021 10.01).backup.log
16/06/2021 11:30:16 Archiving MicropayBackupManager/Micropay Backup (Friday 04 June 2021 10.01).zip
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/MicropayBackupManager.chm'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/MicropayBackupManager.chm
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/MicropayBackupManager.exe'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/MicropayBackupManager.exe
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/MicropayBackupManager.exe.config'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/MicropayBackupManager.exe.config
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/MicropayBackupManager.log'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/MicropayBackupManager.log
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/MySql.Data.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/MySql.Data.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.Common.Controls.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.Common.Controls.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.Common.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.Common.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.Common.Interop.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.Common.Interop.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.Common.UI.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.Common.UI.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.IE.SageHibernia.Services.log4net.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.IE.SageHibernia.Services.log4net.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Sage.IE.SageHibernia.Services.Logger.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Sage.IE.SageHibernia.Services.Logger.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/SGCom32.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/SGCom32.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/SGSchemeManager.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/SGSchemeManager.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Wizard.Controls.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Wizard.Controls.dll
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/Wizard.UI.dll'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/Wizard.UI.dll
16/06/2021 11:30:16 Archiving MicropayBackupManager/Backup/
16/06/2021 11:30:16 Archiving MicropayBackupManager/bin/
16/06/2021 11:30:16 Archiving MicropayBackupManager/bin/Debug/
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/bin/Debug/MicropayBackupManager.chm'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/bin/Debug/MicropayBackupManager.chm
16/06/2021 11:30:16 Archiving MicropayBackupManager/bin/Release/
16/06/2021 11:30:16 Unable to backup 'MicropayBackupManager/bin/Release/MicropayBackupManager.chm'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:16 Archiving MicropayBackupManager/bin/Release/MicropayBackupManager.chm
16/06/2021 11:30:16 Archiving software/
16/06/2021 11:30:19 Unable to backup 'software/Micropay Professional v18.5.57.400.exe'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:20 Archiving software/Micropay Professional v18.5.57.400.exe
16/06/2021 11:30:26 Unable to backup 'software/MicropayPro v18.6 Install.exe'. Skipping file. (Ionic.Zip.ZipException: Compressed or Uncompressed size, or offset exceeds the maximum value. Consider setting the UseZip64WhenSaving property on the ZipFile instance.
   at Ionic.Zip.ZipEntry.SetZip64Flags()
   at Ionic.Zip.ZipEntry.PostProcessOutput(Stream s)
   at Ionic.Zip.ZipEntry._WriteEntryData(Stream s)
   at Ionic.Zip.ZipEntry.Write(Stream s)).
16/06/2021 11:30:27 Archiving software/MicropayPro v18.6 Install.exe
16/06/2021 11:30:27 Archiving Users/
16/06/2021 11:30:27 Archiving Users/USERNAME/
16/06/2021 11:30:27 Archiving Users/USERNAME/Dropbox/
16/06/2021 11:30:34 Backup Failed (Ionic.Zip.ZipException: The archive requires a ZIP64 Central Directory. Consider setting the ZipFile.UseZip64WhenSaving property.
   at Ionic.Zip.ZipOutput.WriteCentralDirectoryStructure(Stream s, ICollection`1 entries, UInt32 numSegments, Zip64Option zip64, String comment, ZipContainer container)
   at Ionic.Zip.ZipFile.Save()
   at Ionic.Zip.ZipFile.Save(String fileName)
   at MicropayBackupManager.Model.Archive.TakeBackup(String ArchivePath, String ArchiveName, String password, ArchiveProgressDelegate progressDelegate)).

Thanks

  • 0
    SUGGESTED

    Hi Sean,

    Thanks for using Sage City Slight smile

    I notice this query hasn't had a community response.

    My first thought on an issue such as this, although backups have worked previously, would be permissions on the Windows profile to the program directory or data directory (the path to those directories can be found in the program if you click Help, then System Information). A quick first step would be to close the software, then right click its icon and click Run as administrator on the payroll program then test the backup again. If the issue persists then it would be ideal to check permissions are sufficient for the Windows profile to modify the program and data directories and the folders within them.

    If this issue has arisen after installing the update to 24.2 I'd advise checking for any Windows updates and install any that are pending, then re-install 24.2 too, running the installer as administrator. 

    If this has answered your question please click More > Verify Answer.

    Regards,

    John Howells
    Sage UKI

*Community Hub is the new name for Sage City