Hold the Phone! A round up of articles that discuss Phone Numbers in Sage CRM

1 minute read time.

In Sage CRM development around phone numbers and email addresses needs careful thought. This is because Sage CRM "entities" can be complex. For example, the information for a Company consists of a company record, a default person record and a default address. The company and the default contact will have phone numbers (and e-mail addresses) associated with them.

In Sage CRM a company and person's Phone and Email information is held in separate Phone and Email tables. The phone and email tables work in a similar way.

This data structure is flexible in design but it can be hard to follow. Below are some essential articles that may help you understand the way in which Phone data is used in Sage CRM.

Phone Numbers

Company and Person Phone Numbers