Hi all,
we are encountering an issue when attempting to use Mail Manager to access a pop3 mailbox (exchange server 2010). Note the highlighted line. I have replicated this issue on two other exchange 2010 sites so far.
I was wondering if anyone has any experience with this one ?
We are running: Server 2008R2 x64, with Sage CRM 200, 7.1 SP2 (default install right out of the box). Exchange Server 2010 latest service pack.
Error Message (within \Sage\CRM\Services\Logs\20130109 CRM MailManager.log):
2013-01-09 15:35:49.089> **************End of wait**************
2013-01-09 15:35:49.089> **************************End of RulesScript.*******************
2013-01-09 15:35:49.089> **************************about to run job....**************************
2013-01-09 15:35:49.089> Mailbox: emailtesting
2013-01-09 15:35:49.089> About to connect to mail server.
2013-01-09 15:35:49.089> Mailbox: emailtesting
2013-01-09 15:35:49.089> Exception connecting to Mail Server:
2013-01-09 15:35:49.089> Mailbox: emailtesting
2013-01-09 15:35:49.089> NOT connected to mail server
2013-01-09 15:35:49.089> **************************finished job run.**************************
2013-01-09 15:35:49.089> Sleep Period = 60 seconds
2013-01-09 15:36:17.215> Mailbox: emailtesting
2013-01-09 15:36:17.215> Email Service "emailtesting" Stopped
2013-01-09 15:36:17.215> Mailbox: emailtesting
2013-01-09 15:36:17.215> Sending admin email failed with error
We have tried a "telnet localhost 110" from the CRM server and been greeted by the exchange pop service. We also successfully tested a pop3 client running on the CRM server and accessing localhost:110, It was able to pull down the mails in the inbox without issue. We also changed and reconfirmed passwords. Normal SageCRM outbound SMTP traffic is working without issue.
Any further thoughts would be very much appreciated, thanks in advance.
