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BigNic

Add an additional address to Cases

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Hi

I am trying to add a new address to Cases. The address must be called 'Installation address' and default to the Company address.

Is this a possibility? Any examples out there?

  • 0

    Hi,
    From your question we understood that you need to populate the case address fields with the company default address in the case entry screen. We assume that you have added this address fields in the Cases entity. If this is so then we can use JavaScript code to populate the default company address.
    Hope this helps!
    Regards,
    Dinesh

  • 0

    Thanks Dinesh for your answer, but this is not really what I intended to do.

    I was planning to link the address entity (default CRM entity) to the cases.

    I am taking the route of adding an address line 1 ... etc fields to the cases and then just defaulting them.

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