Not sure about the blank oppo screen - did you check the logs yet?

The missing arrows are a new design feature though - they should not be present; the arrows were abandoned for 7.2 in favor of using the standard browser arrows.

Hi,

Did you try clearing your cache after upgrading? I'm looking at a v7.2 install I've just upgraded, and it should work. Also, is this the default Opportunities tab (action 184), or is it a custom ASP page or similar?

Thanks,

Rob

Hi David, Rob

Thank you for your responses.

1. The issue persists even after clearing the browser history.

2. This is the standard Opportunnity page, however we do have some script in the Custom content of this screen. I am in the process of running this upgrade on a non-customized CRM and see if this problem shows up.

One interesting thing that i noticed is if I zoom out the IE to 70%, the opportunity page shows properly. I am not sure what the problem is. Please see the below screenshot of the zoomed out screen.

Regards,

Yogesh

Figured out that this issue occurs because of the below script in Custom Content of OpportunityFilterBox. If I remove the script, the page loads fine. Any advice?

This page basically has the script to hide the system button New Opportunity under Opportunities tab. But I dont think the problem is with the code in this page, that is because i commented the entire code still the page wouldn't load. So it seems to me that the above custom content script itself is the problem.

Any help would be appreciated.

what version of IE ? what settings do you have for Cross Domain setting on your IE ?

Hello

A common mistake is to forget to close the script.

You need to have the closing tag too.

Hi Jeff and Kannan,

Sorry for the late reply.

@Jeff - The closing tag is there, i forgot to paste that in the above script.

@Kannan - It is IE 9. I am not sure about cross domain setting, do I need to do anything if this is a standalone system, and not in a network?

More inputs:

1. The page loads fine in Chrome.

2. As mentioned earlier, in IE, if I zoom out the page to 70% it loads fine.

Thanks in advance,

Yogesh

Hi All,

I am having the exact same issues with IE but with Company Summary Tab. I have tried IE version 8 to 11 with same results.

I only get the screen up if I zoom in or out and minimise/maximise or hit notifications arrow.

Can anyone say whether it Could it have something to do with the below error from System Log?

Jan 20 2014 16:08:25.758 5476 9248 1 Wrong keys request: [SID=202068630682574

Act=520

Mode=1

CLk=T

RecentValue=200X1X6742

&RecentValue=200X1X6742&HistoryItem=1]

Jan 20 2014 16:08:25.764 5476 9248 1 Wrong keys url: [/BAMCRM/eware.dll/Do?SID=202068630682574&Act=164&Mode=1&CLk=T]

Jan 20 2014 16:08:25.766 5476 9248 1 Wrong keys: [0,1,6742,25934,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,]

Jan 20 2014 16:08:25.768 5476 9248 1 Wrong nokeys: [0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,]

Any hints anyone can come up with would be great as not even my Sage partner can work this one out.

Thanks

Ben

Hi Jeff,

In response to your questions:

1. HTML source does not appear to be rendered out. I am not totally sure what I am looking at though.

2. In javascript Console, I have JavaScript Console is attached and accepting commands and Attached page targets Document mode 5

3. I have no JavaScript for any Custom Content Box on any of the Company Screens.

4. I can view Oppo List and Lead Lists no problem. Only Company Summary Tab has this issue.

I also have no issues with Chrome viewing this screen.

Thanks

Ben

When you right mouse click and view the HTML source, has all the HTML been rendered out?

If you hit F12 within the browser and view the javascript console, are there any errors listed?

Do you have any JavaScript used in the Custom Content box?

If this is the Oppo List page have you chose to hide or display the pipeline graphic?

Hi

I realise this is an old post, but we found a fix to the same symptoms. After an upgrade that had a custom content script using the Windows OnLoad event, the screen was showing blank. We changed the script to use the CRM.ready function and the screen is working fine.

Hope it helps

Nathalie

Hi Nathalie,

Yes this fix worked for me. Thanks for that. For me, there was Custom Content on the PersonBoxShort that Displays on the Company Summary Screen.

Regards

Ben