Have you set up the proxy settings for your install of Sage CRM?

Hi,

The rewriter's probably trying to send the request to Tomcat to the external IP. In v7.1, It will look something like this, for a static IP of 50.57.215.216:

Initial request:

http:// 50.57.215.216/sdata/crmj/layout/-/$service/lockrecord?tableName=LPLayout&id=6010&SID=47373617139422&contextEntityId=-1&contextRecordId=-1

This is rewritten to:

http:// 50.57.215.216:10009/crmj/layout/-/$service/lockrecord?tableName=LPLayout&id=6010&SID=47373617139422&contextEntityId=-1&contextRecordId=-1

The Tomcat port is unlikely to be accessible using the static IP. The usual way I'd suggest working around this is to use a fully-qualified name, and add an entry to the server's hosts file so that the FQDN will resolve to 127.0.0.1. I would not suggest opening the Tomcat port for requests using the static IP.

Hope this helps,
Rob

Thank you Rob Hurson

Prathyusha