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bradd_1

Send email using Outlook 7.2b

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This function is working and the email does send. HOWEVER, the bcc to our crm account and the subsequent filing of the 'email out' into communications is not taking place. This was working prior to the upgrade to 7.2b. Anyone else experiencing the same issue?

If we generate a new email from outlook and enter the bcc email manually, it does work and does show up in CRM under communications against the appropriate person(s).

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    To follow up on the post above, it seems to be an issue with the revised communications.js script. We replaced it with the communications.js from a backup and it started working again. Guessing something got broken with all the email manager changes.

    It only failed to file the emails when they were generated from the CRM and sent using the Send using Outlook option. We have it setup to automatically add our email manager email address with the prefix: &bcc=.

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