Sage CRM 7.2 - How to hide Phone and replace with Mobile Number on Person top content screen

Hi,

Anyone know how to hide "Phone" (in red square) and replace with "Mobile Number" (in green square) from Person top content screen.

I can manage to put mobile number on screen but how to hide "Phone"? I did some research and found that someone mentioned to use Client side API. However, I found 'hide" command from Client side API doc but they need to use field name and those 2 fields, "Phone" and "Mobile Number", using the same database fields so how can I achieve this?

Thank you very much.

Regards,

Chayaporn

  • 0

    Hi Chayaporn,

    I think this could be tricky to implement.

    As you mentioned, those fields are not accessible through the client side API (as they're not form elements). You could use standard JQuery scripting to hide the field by directly manipulating the HTML DOM.

    So you'd need to use JQuery to retrieve the translated caption and the value of the mobile field, hide them, and then swap the phone caption and value with those details.

    It's not impossible, but not really that reliable.

    regards,

    Eoin

  • 0

    Hi Eoin,

    Thank you very much for your reply.

    Does anyone have sample source code to retrieve the translated caption?

    Cheers,

    Chayaporn

  • 0

    Hello Chayaporn,

    Would like to know, how did you manage to display mobile number in top content? Does it concatenate all three fields e.g. country, area and mobile no?

    help would be appreciated.

    Thanks,

    Rahul