Both the cases entity, and the case progress entity.

Hi Alfredo Catana,

In order to display field under Case Status box, you will have to add this field in Case as well as in Case Progress entity. Below are the steps for your reference:

1. Create a new field under Case entity. Copy the Column Name of this new field.
2. Create a new field under Case Progress entity with the same Column Name as created above. An alert will be fired for creating Mirrored field. Click Save.
3. Now add the same field in Case workflow under the New Case primary rule.

Hope this helps!

Regards,
Dinesh

Hi Dinesh,

many many many thanks for your precise and easy to follow step by step help :-) :-).

Your advice has been a great help for me today.

Best Regards,

Alfredo

Thanks for your kind advice and fast advice :-)

Best Regards,

Alfredo