Hi,
We have implemented similar kind of customization for a Client where we have added a button on Quote Summary Screen. Upon clicking this button a pop up screen opens up to select the template for mail merge. Selecting the template and clicking on Continue button will merge all the required Quote Line Items value from the Quote Summary Screen and sends an email to customer with the generated document as an attachment in PDF format and also records it as Email Out communication.
If you are interested in getting this customization you can get in touch with us off the loop at [email protected].
Hope this helps!
Sincerely,
Dinesh
Sage CRM 7.3 allows direct merge to PDF. See: community.sagecrm.com/.../sage-crm-7-3-what-does-the-new-mail-merge-to-pdf-feature-mean-for-existing-customizations.aspx
*Community Hub is the new name for Sage City