Is it possible to have the status of a new appointment set to "done"?
Is it possible to change the status of all past appointments to "done"?
We are working with Sage CRM but still use Exchange for scheduling and tasks management. Most of our people out of the office rely on Exchange through the iPhone/iPad apps to organize their appointments (and tasks).
Every time an appointment is created it is synchonized to Sage CRM. This works very nicely, but the status of all the appointments is "pending", even for long past events through the sync process. Futher there is no simple method for users to change the status of these appointments to "done".
If there is a task following an appointment the user will create a new task on a later moment but will not search for an appointment with pending status.
