Hi,

Having an issue with emails attaching to our sage crm, in the log file it has the following:

2014-11-04 11:03:16.759> **************************End of RulesScript.*******************
2014-11-04 11:03:16.759> **************************about to run job....**************************
2014-11-04 11:03:16.759> Mailbox: crm
2014-11-04 11:03:16.759> About to connect to mail server.
2014-11-04 11:03:37.776> Mailbox: crm
2014-11-04 11:03:37.776> Exception connecting to Mail Server: Socket Error # 10060
Connection timed out.
2014-11-04 11:03:37.776> Mailbox: crm
2014-11-04 11:03:37.776> NOT connected to mail server
2014-11-04 11:03:37.776> **************************finished job run.**************************
2014-11-04 11:03:37.776> Sleep Period = 39 seconds
2014-11-04 11:04:17.794> **************End of wait**************
2014-11-04 11:04:17.794> mail service count 1
2014-11-04 11:04:17.794> **************************RulesScript is...*********************
2014-11-04 11:04:17.794>

Not 100% sure on where to start with this one, have tried restarting the email manager service on the crm server but still not working. Any help is much appreciated

Ta

Jack