We recently upgraded to Sage 100 Advanced ERP 2014 Version 5.10.4.0 and Email Marketing stopped working. I have to use SwiftPageConnect.com to send my email campaigns. I asked my partner and he is stumped.
I tried talking to Swiftpage tech support and they cannot help, they say Sage wrote the interface and they don't know how to help. My partner charges $140 / hour to troubleshoot an error caused by the upgrade.
Recreating the error:
From the SwiftPage tab, select an email template to send and click Continue.
I get an message that says; "You are not currently logged on."
I checked the SwiftPage integration log and there is not log for today but the last error was;
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Jan 5 2015 20:42:55.529 10952 8480 1 An invalid response XML was returned from SPSynchEngine Jan 5 2015 20:42:55.530 10952 8480 1 Reference to undefined entity 'raquo'. Line: 99
<a href="http://go.microsoft.com/fw Jan 5 2015 20:42:56.093 9004 11272 1 ERROR in SwiftPage command. Exception class: There was an exception while executing SwiftPage command : An invalid response XML was returned from SPSynchEngine .
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Swiftpage Interface version 1.3.2
Sage 100 Advanced ERP 2014 Version 5.10.4.0
Any one have any ideas?
