Victor

I have spent some time investigating this screen.

These fields are generated from the eWare.dll. There are not drawn using meta data. I looked in the database at the objects that describe the CallList screens

select * from custom_screenobjects where cobj_entityname = 'CallList' and cobj_type in ('Screen', 'List')

But there are only a few structures that we could change in Meta Data.

You can see some of the other investigations that I have done here:

community.sagecrm.com/.../adding-buttons-and-customization-to-the-outbound-call-screens.aspx

The fields at the top of the screen are not defined in or

But in Sage CRM 7.2 onwards the clientside API gives the ability to inject script into any page and so you could add some javascript to manipulate telephone and change it to show want you need.

But it maybe a easier option to change the other screens in the page, including the PersonBoxShort which I think gets its data from vSearchListPerson. Importantly the fields in this screen area are easily identifiable through the clientside API too.

I'll take a look Jeff.

Thank you!

I think PersonBoxShort doesn't take the data from VSearchListPerson

Anyone know which query takes the data from the PersonBoxShort screen?

Pere

A basic query would be:

select PLink_Type as 'type', rtrim(phon_countrycode)+' '+rtrim(phon_areacode)+' '+rtrim(phon_number) as 'TypeValue' from vPersonPhone where PLink_RecordId = 30