Sage CRM v7.3a - Bug List

Can anyone direct me to a bug list for Sage CRM v7.3a as I would like to check through known issues to see if the e-mail merge functionality is broken via workflow links. It appears that if you specify a custom column in the e-mail "To" address the e-mail does not get sent and create an "Access Violation" error. Possibly because it selects top 1 from the "Cases" table directly instead of the view "vCases". Our custom column was added to the view and now since the upgrade from 7.2 it no longer works.

Example of workflow e-mail configuration:

Kind Regards

Julian

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    There is no comprehensive published list of known issues. Some information about known issues maybe contained in the release notes and the Knowledgebase.

    Your local OpCo may also be a source of information about issues reported to them.

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    Julian

    I will pass your comments on to my colleagues.

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    Hi Jeff,

    Thank you for your response. Having to check different sources for potential known issues is not a good idea as it is time consuming and also if you cannot find what you suspect is a bug how would you ever know that you have checked every possible place.

    It is normal for developers to maintain a list of known issues for obvious reasons.

    For those of us that have to muddle through these kind of bugs (possibly through lack of testing) it can be very unproductive to have to jump through extra hoops when this kind of basic information should really be provided by the vendor.

    I also find it incredible that the v7.3 release notes has only 2 problems listed at the end of the document. I myself found quite a few potential bugs with the product after only 10 minutes of playing with it.

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    Hi Jeff,

    Thank you, I would appreciate that.

    A combined place to place all known issues would be very helpful to all.

    Kind Regards

    Julian