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sbck

How can I add a New Wave AND/OR Wave Activity to existing Campaign?

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Running Sage 7.2.b, can't seem to figure out how to add a new Wave or Wave Activity to an existing Campaign. For example, we use Waves to designate our marketing campaigns, so a new "Wave" (to us) could be each time a marketing email blast is deployed. As part of a single campaign, we may send multiple emails (or in Sage speak, multiple "Waves").

But I see no option for adding a new Wave, only "New Campaign" on the right side in the Marketing overview and within a Campaign: "Clone Campaign".

We do use Clone Campaign when creating new campaigns typically, but surely there must be an easy way to add a new Wave / Wave Activity from within a Campaign, no?

Thanks.

  • 0

    Sam

    Go to the list of Campaigns.

    Click to enter a campaign.

    You should see the Waves and Wave Items displayed in two panels within the screen. Waves on the left and Wave Activities on the right.

    There is a button on the right of the screen called 'Hide Wave Activities'. If you click this button the screen will be turned into a list.

    In Sage CRM 7.3 which I am using there should be a button marked 'New Wave' now displayed on top right of the screen.

    In other versions I think you may need to scroll down to find the 'New Wave' button. It may be under the list of waves for the campaign.

    I hope this helps.

  • 0

    Thanks Jeff, I see that now, alllll the way at the bottom.

    Hopefully this has been updated/added to the right side in newer versions of Sage CRM. Much appreciation.

*Community Hub is the new name for Sage City