Hi, we have a customer that wants to include their logo on various mail merge documents (like a quote, for example) but they have a couple of different companies operating in one installation and each has their own logo. We want to find a solution that allows them to use the same merge document and include a different logo based on some field.
We have been experimenting with word's INCLUDEPICTURE function and trying to put a Mail Merge field with the logo path inside that. This seems to work in Word and I can connect to the view in the database and the logo changes when I browse through the records, but when the merge is done from CRM, this path field is not populated. It seems like CRM is not recognizing it as a Mail Merge field because it is sitting within the INCLUDEPICTURE field i.e.:
{INCLUDEPICTURE { MERGEFIELD Logo } \d \x \y}
Does anyone have experience with a similar solution or can point us in the right direction? If there is a better way than using INCLUDEPICTURE i'm most open to it. We just want to have one merge document with a dynamic logo image.