Is anyone actually using the tablet theme in a live sales environment?

We are looking at Sage CRM (7.3) for an existing Sage 300 customer. They only want to use the tablets, and they don't want to use the desktop theme, but there seem to be numerous things that don't work on the tablettheme. Is anyone actually using tablets in a live environment, especially the tablet theme?

Communication: Company and Person don't show on Communication screen. I added them following Eoin's procedure but the lookups don't work.

Add new person to company: If users are Admins, they can go to Company, Person, and see a New button to add a person, but if they are not admins there is no New button so they can't add a person. If you do New Individual, there is no option for adding company, and from my experience with Communications (above) I don't expect it can be added.

Customisation: When you customise, say, the Company Summary screen - it shows only the first few fields (company, website, account manager, territory) but on the tablet there are many more fields displayed. You can add fields in and around these 4, but how do you customise the fields below these? Is there a list of which screen is which for customisation of tablet theme?

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    Mary

    Based on the questions that I get asked there are plenty of customers using the mobile optimised themes for Sage CRM 7.3.

    I comment that you are correct when you say that there are several things that don't work the same way or are omitted from the interface. This is a consequence of the design choices to make a simpler interface that can be maintained using only a meta data approach.

    For example, if workflow is important to you, then you will need to use the main desktop interface as the mobile theme excludes this. If your customer is integrated with Sage 300 and wants to use the features of that integration then you should check the technical specifications for that integration and ensure that the tablet is able to display all of the scripted pages while CRM is displayed in desktop mode in the mobile device.

    If you want to read more about customizing the Mobile Optimised screens then please look at

    community.sagecrm.com/.../building-new-mobile-screens-a-round-up-of-essential-articles.aspx