Error generating report when exporting group to CSV file

Hi,

I used Group functionality (CRM v7.3 SP3) to export the list to CSV file but got the following error:

2200 Companies processed

Error creating Export Text file

Error generating report.

I checked the Temp folder, the file was not generated. I tested reporting, the report can be generated in Excel and CSV file formats. Here is the log I captured from ewareserver log, and it shows 404 error. I noticed that the application was trying to read the URL with "localhost" over https. This might be the cause of it. I tested all other functionalities, and they were running fine. Is there any place I can change "localhost" to something like crm.xyz.com? Thanks a lot in advance!

Feb 19 2017 16:21:41.707 3676 7108 4 StartUserAction,User,Action 1 592
Feb 19 2017 16:21:55.624 3676 7108 5 START - doEndpointPost URL: localhost/.../spreadsheetTask
Feb 19 2017 16:21:55.634 3676 7108 1 CRMOpenThreadTokenWinVista
Feb 19 2017 16:21:55.742 3676 7108 5 FINISHED - doEndpointPost time-taken: 109ms. HTTP status code: 404
Feb 19 2017 16:21:55.746 3676 7108 1 ERROR generating excel file. HTTP status:404 Message: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""">www.w3.org/.../strict.dtd">

For the comparison, below is the log when I successfully generated report in CSV format (I changed the company name to xyzcompany):

START - doEndpointPost URL: crm.xyzcompany.com/.../spreadsheetTask

Feb 19 2017 20:32:09.054 11592 8852 1 CRMOpenThreadTokenWinVista