Try clearing your browser cache and log in again.

Thank you for replay but not work yet.

OK - make sure that you are NOT running Sage CRM in Compatibility Mode in IE - this changed since 7.1 - the Tools/Compatibility View settings should be empty of any CRM site, and the display intranet sites in compatibility view should also be unticked.

Thank you Tom.

I tried it before and i tried run it on the chrome and Microsoft Edge but the same result.

Mohannad.

Mohannad

Please see this similar thread, community.sagecrm.com/.../38408.aspx

This may have other suggestions.

Hello Jeff.

the link "Post Not Found".

Hello, Any Help plz....

I notice that all the bits that are missing from the menu bar are those that are rendered at runtime by React.js - the 'history' and 'favourites' icons are still there, and they aren't drawn by React so maybe there's a clue.

Can you try a different browser (I'd suggest Chrome) and see how that looks? I know there were various issue with React on IE, but let's see how a different browser works before we go down that route.

Mohannad

The menu appearance is determined by cascading style sheets and some additional files like javascript libraries. These may be cached on your machine or they maybe cached on the gateway.

Another reason is that they are being blocked from being loaded.

If you use Chrome and view the page source you will see and

If the files can't be reached then perhaps you need to add the CRM URL into your trusted sites.