Exchange integration

It's been a while since I set up Exchange sync. The customer has CRM 2018 R2 currently, integrated with Accpac. Setting up the CRM Exchange sync requires some configuration work to be performed on the Exchange server. The help files say this:

http://help.sagecrm.com/on_premise/en/2018R2/Administration/Content/Administrator/EI_ConfiguringExchange2013.htm

I assume this is still relevant? Once they have done this, I can then go through setting up an Exchange connection as long as they give me the URL for EWS and a user name and password for connecting to Exchange. Is that all that needs to be done?

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    I recently setup an Exchange sync and hit a few snags (shout-out to for the excellent help!). Our issue was that Exchange was on-premise and needed some extra steps compared to O365 Exchange.

    In addition to that guide, the extra steps were:

    - add user@domain as the primary smtp address for the ews account.

    - that user needed rights to impersonate over their mailbox.