Hi SIQ,  Did you manage to resolve this issue as we have this at two sites with 15+ stages for cases where the white background is showing?

Thanks Nick

We're getting this now in our own system - 12 total tiles and the last 4 in white (v2022 R2) 

Hi Matthew,

See our notes on this below for adding colours to 4 additional stage

If you have more than 10 stages in a case pipeline you manually add in the additional code to the RedefinedStyles.Css file in the location:
CRM\CRM\WWWRoot\Themes\custom

You will need to use the f12 developer function within the web browser you to find the correct element e.g. right click and select inspect on the stage box to find the name. See example below of what we added in

/* Add your CSS customizations to this file. */

#casesegment16 { Background: #ff9500 !important; }
#casesegment17 { Background: #CD5C5C !important; }
#casesegment18 { Background: #FF33D7 !important; }
#casesegment19 { Background: #3BAB0D !important; }

also if you want the back tile to turn white when clicked need to change the above to  the below

#casesegment16 { Background: #ff9500;color: #4287f5 !important; }

Use https://htmlcolorcodes.com/ to specify HTML colour codes to use

Hope that helps.

Hi Matthew,

See our notes on this below for adding colours to 4 additional stage

If you have more than 10 stages in a case pipeline you manually add in the additional code to the RedefinedStyles.Css file in the location:
CRM\CRM\WWWRoot\Themes\custom

You will need to use the f12 developer function within the web browser you to find the correct element e.g. right click and select inspect on the stage box to find the name. See example below of what we added in

/* Add your CSS customizations to this file. */

#casesegment16 { Background: #ff9500 !important; }
#casesegment17 { Background: #CD5C5C !important; }
#casesegment18 { Background: #FF33D7 !important; }
#casesegment19 { Background: #3BAB0D !important; }

also if you want the back tile to turn white when clicked need to change the above to  the below

#casesegment16 { Background: #ff9500;color: #4287f5 !important; }

Use https://htmlcolorcodes.com/ to specify HTML colour codes to use

Hope that helps.

Just find it odd though in my little test system I can create 12 case stages and they all get colour without needing to do this. So there must be something wrong somewhere.