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Bill Johnson

I had a mass change occur and it was not something that was scheduled. How can you track unauthorized mass changes?

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a mass change occurred but I am unable to track down how it happened.  Mass operations are not allowed in my settings. Updated dates do not reflect when 1700+ accounts were affected.  All of these accounts were of a specific type and they were all changed to one specific account manager.  I need to find out how and when this happend.  Any help would be appreciated.   Because putting them back is not easy.

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    Hi Bill

    As  points out there are other ways to mass update records other than the 'Mass Update in Groups, also want to check that someone didn't do this via direct access to the database (e.g. One off SQL Script, a trigger on a table or a SQL timed job)? Unfortunately there would be no signs of this happening, along with the other areas to consider (Table Level Scripts, 'Reassign' on the User Account - though I think the latter would update the xxxx_updateddate and xxxx_updatedby fields (need to test that)) 

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    Hi Bill

    As  points out there are other ways to mass update records other than the 'Mass Update in Groups, also want to check that someone didn't do this via direct access to the database (e.g. One off SQL Script, a trigger on a table or a SQL timed job)? Unfortunately there would be no signs of this happening, along with the other areas to consider (Table Level Scripts, 'Reassign' on the User Account - though I think the latter would update the xxxx_updateddate and xxxx_updatedby fields (need to test that)) 

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