Can CRM synchronize Calendar without Microsoft Exchange?

Hi all,

My client have Microsoft Account for their emails and Calendar. But do not have Microsoft Exchange. 

can the calendar synchronization works without Microsoft Exchange?

1) Can the sync work with standard IMAP/SMTP servers?
2) Can the sync work with MS365 Cloud? If so, which tiers are supported (eg MS365 Business Basic?)
  • 0

    Hi Murni

    You mention without Microsoft Exchange, but synchronising with MS365 - I assume you mean Microsoft 365 (which is the new name for Office 365) the email server is Exchange just in the cloud (was once called Exchange 365). 

    So the answer is yes it can link with it and the Administration guide contain steps to link with it.