Having a terrible time installing outlook plugin

SOLVED

I am running a Windows7 Pro - 64 bit machine with Office 2010 (32 bit)  - Machine is a week old, so nothing is on it that should be causing interference.

I get an error message that says "Could not obtain user's interface language.  Try Again? and then a bunch of html code that goes longer than the page can see - I either have to use Ctrl-Alt-Del and abort it all together, or if I press Y, the error repeats.  If I press no, it continues the install normally.  But when I open outlook and go to the CRM menu (which is there) I cannot "Add Contact".

Is there something simple I am missing?  Anyone else ever see this?

Thanks for the help!