Sage CRM

I have encountered a rather strange-seeming problem. A user can connect fine to Sage CRM via a webbrowser on her Windows 8.1 workstation. However, when trying to file an email in outlook, it tells her she is using an incorrect user ID or password. If…

We are using Sage CRM 7.2.e.1. Part of our standard practice is to utilize the Outlook integration to save emails to Sage CRM and then they get filed under the appropriate company. So far, so good. We can find the emails listed under the company, but…

I have issues when upgrading Sage crm v7.71 to 7.72 in updated component entity creation wizard. Please help.

Had a weird issue this morning that I can't make sense of. There were 4 cases created from inbound emails that had duplicate case_referenceid numbers. The original 4 cases were created within a few seconds of each other, and the duplicates started 40…

Sage CRM 7.2.e.1, Win2012. We're seeing extended delays, avg. ~20 sec, when a user clicks to Log Off. This same delay occurs if they are logging in and click "Continue" to auto-log-off previous session. Log in with no pre-existing session (hence no log…

We're experiencing periodic slowdowns in our recently-upgraded Sage CRM 7.2 system, and see a lot of these kinds of errors: You may need to recreate views manually. : SQL Error Well, we should clean those out anyway. When I try to edit some of our…