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  • Creating Groups on Custom Entities in Sage CRM

    I have created a new custom entity called 'Project' using the Advanced Customization Wizard (aka Entity Wizard, Main Entity Wizard). The requirement: The requirement was to be able to use data from the project table in groups used for outbound emails…
  • Email Templates

    Hi all! It is becoming very dificult to create / edit and maintain email templates, when working for example with tables. What method should I use to create / edit the email templates? Usually I make everything in Microsoft Word (with the correct…
  • sales collateral - how to store it in CRM

    I want to store sales collateral - e.g. a brochure in PDF format which I send to various prospects (companies) in CRM. I want to email these as attachments to emails which are pretty much form letters with a touch of custom verbiage thrown in. How do…