I attempted to follow this link, which took me to the Sage Customer Portal Login.

When I supplied my credentials, which I slowly typed each time, the website gave me a "User Lockout" result.

A) How do I unlock my Sage Customer Portal, as I do not see anywhere to click on the page.

B) How do I get to this Program Fix, as I am at a standstill with an employee number until I get this resolved?

I attempted to follow this link, which took me to the Sage Customer Portal Login.

When I supplied my credentials, which I slowly typed each time, the website gave me a "User Lockout" result.

A) How do I unlock my Sage Customer Portal, as I do not see anywhere to click on the page.

B) How do I get to this Program Fix, as I am at a standstill with an employee number until I get this resolved?

Is there an option provided to reset your password? If there is, you should be able to just reset your password and then log-in. If not, you would need to call our Services team for assistance with resetting your account. You can reach our Services team by calling (866) 996-SAGE (7243).

Thank you KathleenF !  Appreciate the help.