"Sage 100 ERP not responding" or "Server is no longer connected"

Hello Sage City,

We are currently seeing some users experiencing the messages that either "Sage 100 ERP is not responding" or "Server is no longer connected" and we have issued a software patch to address the issue.

The patch is attached to Knowledgebase article number 48157 and as usual a login is required to access the article.  Alternatively you can access the article by first logging into the Customer Portal and searching for the article number directly in the Knowledgebase at the top.

If the issue continues after installing the software patch to your Sage 100 system, please contact our support team directly at 800.854.3415 for further troubleshooting.

Thank you!

Sage 100 Support