I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
My apologies for asking the obvious ... you are remembering to change the filter at the top of the screen from PO to SO or WO?
Yes. LOL, it's ok to ask. Someone else prior to me set up our system, and I've gotten most of the glitches out of it to set it up appropriately, but this is really frustrating. We just implemented MRP and are trying to make sure we have a full work through on everything, but it seems some things just aren't working the way they are supposed to and I have a feeling it's a set up I just can't locate.
OK ... so do you have any evidence other than the data on the main screen that these items are really on order? Sometimes those numbers on the main screen get screwed up & can be fixed by rebuilding the sort files. I rebuild all the sort files once a month, whether I think I need to or not. This can be found in Library Master/Utilities. But I caution you to be very careful with the utilities in here -- you can really screw things up. You may want to chat with your reseller first.
I do have the evidence, I just ordered them yesterday..It's the top line item. We were testing the MRP, and trying to link the S/O, W/O and Item maintenance together to flow through to MRP better, and realized that the item Maintenance function (tab 1) now DOESN'T work. Tab 6 in item maintenance has only ever been able to show us what was on PO's, never gave us accurate S/O or W/O information-not sure why. Which we would like to figure out. I THOUGHT the fix would be to include all of the information on the right in the PO entry fields that you see here. W/O, S/O, etc. It didn't help AND it now removed all that information from the quantities area of tab 1 in Item maintenance. WEIRD right?!
*Community Hub is the new name for Sage City