If I have an invoice that was invoiced to the wrong customer are we able to credit that invoice and charge the correct customer after it has been invoiced or do we have to credit the wrong account and make a new order to invoice?
If you don't need to print the invoice with the correct information (under the correct customer), and only transfer that balance, that is easier (/M credit and /M invoice, using a suspense GL account)…
For audit purposes, the proper procedure is to credit the invoice and re-invoice on the correct customer account. It will also be the easiest way to figure out what happened a year or two from now, when…
For audit purposes, the proper procedure is to credit the invoice and re-invoice on the correct customer account. It will also be the easiest way to figure out what happened a year or two from now, when no one remembers. Sometimes the best way is not the easiest way.
For audit purposes, the proper procedure is to credit the invoice and re-invoice on the correct customer account. It will also be the easiest way to figure out what happened a year or two from now, when no one remembers. Sometimes the best way is not the easiest way.
*Community Hub is the new name for Sage City