pvxwin32.exe stopped interacting with windows

Posted By tj9000 over 9 years ago

Hello,

We have been having an issue with Sage 100 Advanced 5.0.7 where the launcher freezes. open modules continue to work but no other modules can be opened and the launcher cannot be closed. The Launcher becomes completely unresponsive.

We have serverl users accessing Sage directlyon the LAN and several more through a pair of Citrix servers. The problem seems to begin with the LAN users, but then can spread to the Citrix users. The folowwing error occurs on the Application server.

The program pvxwin32.exe version 9.40.5.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 47f8
Start Time: 01d00f3e8e0d8423
Termination Time: 15
Application Path: C:\Accounting\Sage_100_v2013\MAS90\Home\pvxwin32.exe
Report Id: 7eb9f6e2-7b32-11e4-a434-00155d537017

Any thought?

Thanks

0 BigLouie over 9 years ago

How many users do you have logged in at any one time and how are you running Sage 100, as a Service or Application? Plus what version and are you fully patched with the latest patches and fixes.
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0 tj9000 over 9 years ago in reply to BigLouie

We have up to 85 users and are running as an application. we are currently on 5.00.7.0
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0 BigLouie over 9 years ago in reply to tj9000

My suggestion is to contact Alnoor Cassim at [email protected] He wrote the book on server settings for MAS200 errr Sage 100 Advanced.
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0 PSP-Craig over 9 years ago in reply to BigLouie

We had a similar issue with MAS100 4.50 for SQL when the workstations had a screen saver that locked the terminal. The local PVXWIN32 lost contact with the server side during the lockout. We were able to address this issue by turning on the Server 'Keep Alive' messages in the Application Server configuration utility. If this option exists in your version you might give it a try.
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Sage 100

pvxwin32.exe stopped interacting with windows

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