FormerMember

Check processing

Posted By FormerMember

I printed checks yesterday from Check Printing and Electronic Payment.  The checks printed, but when I went to complete the next process I hit print instead of preview and it aborted the process.  The checks did not post to the general ledger, so if I try to reverse the entry it states that check number did not print.  However, if I try to reverse the invoice it says the invoice has already been paid.  The result is I have checks that printed, did not post to the general ledger, but cleared the invoice from the vendor.  The invoice also still shows up on the accounts payable open payables.  Also, if I click on Check and Electronic Payment Register it states The check register data entry files are in use.  I'm led to believe there is someplace in the system where I can restart the process.  Any help is appreciated.

Thanks!